FAQ

The following sections explain the standards used for orders and customer support.

Do you charge for US shipping?

There is no standard delivery charge: every order sent to a United States address qualifies for free standard shipping.

How long will my order take?

We generally prepare an order within 1–2 business days. Delivery then takes an estimated 4–6 business days, and tracking is sent once the parcel leaves us.

Can I return or exchange an item?

Yes. Reach our support team within 30 days of delivery for an eligible return or exchange. We cover return shipping for change-of-mind and quality issues, with no restocking fee; the Refund Policy explains the exclusions.

When will a refund arrive?

Once we receive, inspect, and approve the return, we issue the refund to the original payment method within 10 business days. Your provider may need additional time to post it.

Where do you ship?

Delivery destinations are limited to the United States.

How should I choose or prepare a product?

Use the product page to review ingredients, preparation, serving guidance, quantity, and safety details. Follow those directions and consult a qualified professional when allergies, dietary needs, medicine interactions, pregnancy, or other health factors are relevant.

Contact details

Merchant: RYZE Superfoods
Email: Support@smoothroastmushroomcoffee.shop
Phone: 517-937-7545
Postal address: 48866 Harvest Dr, Plymouth, Michigan, 48170, United States